Remember What’s Most Important When Selecting Sales Software
It’s become common practice to review a few different options when choosing to invest in something major. This is the case with consumers and companies alike. If you compare CRMs, you might want to look at Goldmine vs Basecamp, for instance. You may have a few key brands in mind and by looking at them you’ll be able to determine which one(s) may be suitable for your company. Some important factors include mobile friendliness, user adoption, implementation, support, and other issues. By keeping these things in mind you could start to shorten a long list of possible CRMs down to a select few that are worth evaluating. As you look at your options there will be a few facts that stand out.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Goldmine vs Basecamp or have a long list of tools to look at, think about what you need and what your salespeople need, too.
Avoid Implementation Woes
The weeks leading up to and the weeks after the go-live date with a new tool can be a nightmare. But they don’t have to be if you pick a CRM tool that’s known for seamless integration. A tool that has great interoperability with other tools like email, marketing programs, social media, and e-commerce tools can benefit you immensely. Conversely, not keeping this in mind when picking a tool could be costly and frustrating. Do you know how easy it will be to implement Goldmine vs Basecamp and others? Have you checked out user reviews to see what they like and don’t like about each tool?
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Goldmine vs Basecamp. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.