Things to Keep in Mind When Examining Top CRM Brands
Looking for information about comparing Fusion CRM vs Basecamp? Companies have different reasons for making their choice. There are a variety of factors that come into play when looking at a short list of tools. Beyond evaluating tools to check out their interface and see how they work you’ll probably have a list of factors to consider like the pricing, support, implementation requirements, and more. You’ll want to keep scalability, mobile offerings, and other factors in mind, too. Think about the short term as well as the long term and you’ll be in good shape.
What’s a Must Have?
How important is mobility in a CRM tool? Almost all salespeople work more outside the office than at the office. Good features that let you access and update your sales pipeline and customer contact information as well as important documents linked to deals and accounts can make a huge difference in productivity. A smartphone screen can’t fit a large website the way that a laptop or desktop can. You can’t do data entry the traditional way when you’re using an iPhone, Blackberry, or Android. Make sure that the mobile capabilities don’t just look good on paper --- they have to work in reality, too, and reality is a small screen! Whether you’re considering Fusion CRM vs Basecamp or have a long list of tools to look at, think about what you need and what your salespeople need, too.
Ensure Great User Adoption Rates, Too
Many companies say that they have to fight to get their sales force using their CRM. And many companies find implementing CRM tools a nightmare. Be sure you calculate all up front and ongoing costs, consider training requirements, and look at user adoption rates of tools that you compare, too. Which one between Fusion CRM vs Basecamp will be better received by your team? Which one will be easier to get up and running? Will either of these tools integrate well with other sales tools you use? What about social media? Email marketing? How about sales reporting? All these factors are important to consider and can make a difference in user adoption rates.
Look Closely at Your Options and Evaluate Them Carefully
You don’t want to experience the regret associated with spending time, money, and resources to implement a tool that flops. That’s why you should consider comparing more than just Fusion CRM vs Basecamp. Also look at Zendesk Sell, too. We know you’ll be intrigued with the many benefits of >Zendesk Sell. When you get Zendesk Sell, you get access to a great support team. But you might not even need it. Zendesk Sell is so easy to implement and even easier to maintain because it’s cloud-based. It has an awesome interface, is easy for salespeople to adopt, and the smartphone app is one of the top reasons why so many companies have adopted Zendesk Sell as their CRM. Try it here today for free.