Listen to the Needs of Your Team When Choosing a New CRM
When companies choose the wrong customer relationship management software, it’s often due to lack of close evaluation and lack of feedback from their sales teams. By taking time to evaluate available enterprise lead tracking cloud tools and by learning, from your sales team, what sorts CRM features they would like, you can be sure you implement the right solution for your enterprise. The right solution will ensure buy-in from team members and will ensure that you can streamline sales pipeline management, too, helping you fuel growth, boost customer retention, and recognize and reward your highest performing salespeople.
Make Sure Your CRM Gets Used Effectively
Enterprise lead tracking cloud tools are great because anyone in the company can securely access information and customer-facing staff can ensure the latest and greatest info is attached to each customer profile. But be sure the tool is intuitive enough to make it easy for salespeople to update info as well as extract useful reports. The more info they can access the more likely they are going to find the tool productive and useful. Many companies implement tools that flop, so to speak, costing the company money, time, and resources. Evaluate your options so you can be sure that the tool you choose will meet the needs of the salespeople as well as the needs of the company from gathering business intelligence, measuring client and team performance, and from the perspective of offering the ability to leverage data from the tool to grow.
Choose a CRM with a Seamless Mobile Application
Mobile enterprise lead tracking cloud tools are important, particularly if your salespeople do most of their selling away from the office. A CRM with instant synchronization capabilities ensures that everyone using the tool is on the exact same page. Easy-to-use mobile apps that work on smartphones as well as on laptops or desktops can help your people update their deals and can help you quickly and easily get a bird’s eye view of everything in the sales pipeline, the pipeline value, the probability of closing, and more.
Reasons to Check Out Base
Base is a great CRM with cloud based functionality and a long list of potential features and benefits that could appeal to you and your company’s aspirations for growth and customer retention. Searching through the many enterprise lead tracking cloud tools that are out there can seem stressful but your search could bear some fruit that equates to productivity and substantial growth. Base requires no hardware, no internal support, very little time to get ramped up, and a long list of great benefits for your company. Base can help your business grow and truly compete in today’s highly competitive marketplace. Give it a test drive today.