Automating CRM Makes Data Gathering and Analysis Possible
Regardless of what business you are in, it’s important to continually strive for improvement. Improvement is something you’ll look to do in processes, in revenue, in margin, in customer retention, and so on. CRM tools for Google Apps can definitely help in this regard. By automating customer relationship management you’ll be in a much better position to juggle multiple relationships and projects as well as analyze your wins and losses in a way that can boost results in the future. No matter how great you think your manual tracking methods have worked in the past, they’re no match for automated processes. Just because you might track things on your computer, such as with Excel, a word processor, or contact database if you’re not using an automated and customized CRM, there is room for improvement. Automated CRM can dramatically change your productivity, organization, and your deal win rate, too.
Busy is Good; Chaos is Not
A busy business is a good thing but if you’re not using CRM tools for Google Apps you are leaving things to chance. Spreadsheets can get lost or corrupted. Paper to-do lists can get lost. A growing team and/or growing customer list leaves things to chance! Salespeople or assistants with details in their head can quit or could get hit by a bus. You need a central repository of information. And you need it in more than a spreadsheet format. You need it in a way that propels you to action data in order of importance. A good CRM can transform your work life from chaos to organized. It can help sales teams collaborate and it can help customers see how competent your company really is.
Measuring for Performance and Strategizing for Growth
CRM tools for Google Apps help you with your day-to-day tasks but they also help you plan for future growth. Beyond getting more productive and proactive today you’ll also be able to see how to improve and streamline things even further for the days ahead. Automated customer relationship management can provide awesome reports that help you see where your efforts have brought you and where they could bring you to, in future. Do you have details about your wins by month, by client? Do you have details about your losses by month, by client, and by deal stage? Do you know how far through the process your largest dollar value lead got last week? Is there an obvious trend of where most losses seem to occur in the process? CRM can provide amazing sales reporting that can fuel improvements and growth for customers and salespeople, too.
Zendesk Sell: Cost Effective, Useful, and Easy to Use
Zendesk Sell is an excellent choice when you look at CRM tools for Google Apps. Why? It’s cost effective, easy to use, offers features and benefits that help all levels of an organization, and it’s known as a sales productivity tool that brings about measurable results. When you invest in a CRM you want it to make life easier. You want it to help you grow. You want customers to notice --- in a good way. You want it to be easy to use and easy to access and update. Zendesk Sell ticks all of these boxes and more. Try it today and see why this post-PC CRM gets amazing reviews from businesses that are a lot like yours.