Boost Customer Loyalty by Implementing Automated CRM Integrations
How well does your company do customer relationship management? Is it more than a buzzword to you? CRM needs to be a way of life. CRM software for lead management can help immensely. While many companies use a variety of methods to track their deals and manage relationships using an automated tool can help you set standards and when standards are in place it’s much easier to measure success and lower your loss rate. No matter how well you think your way of “tracking” things has worked thus far, automation is something that’s well worth the time, effort, and investment.
CRM Integrations: For Organization and Productivity
Salespeople, consultants, managers, and anyone who needs to manage multiple relationships knows how hard it is to be proactive when you’re busy. It’s so easy for deals to slip through the cracks and far too easy to stay in constant ‘react’ mode. By implementing CRM software for lead management you’ll transform your schedule from scattered and reactive to focused and productive. Customizable customer relationship management tools can make it easier than ever to gain control of your workload because you can see what needs to be done and update your CRM tool from anywhere. When looking for a CRM tool be sure it’s got mobile capabilities so that you can use it as a collaborative productivity tool wherever you are. You don’t want a CRM that chains you to an office or cubicle or that leaves your colleagues and boss out of the loop.
Gain Access to More Sales Reporting
Another benefit of having CRM software for lead management is that when you put information into one tool via a standardized process you can extract info from that tool via useful reporting. Reporting will help you with your day-to-day life but it’ll also help you with business planning, too. If you want to know where the lion’s share of your business comes from, where the lion’s share of the losses occur, measure individual customer performance, individual sales person performance, or gather other data you can more easily do it when your CRM feeds you reports. You can use this data to your advantage in many ways.
What about Zendesk Sell?
What is it about Zendesk Sell that results in more productive salespeople and happier customers? It’s a great CRM software for lead management with robust features and benefits that can be customized to any industry. It’s a sales productivity tool that offers a centralized visual pipeline, excellent reporting capabilities, and salespeople find it simple to use. In fact, they like using it, which is a big change from CRM systems of the past. When looking at whether or not CRM automation is the next logical step in your company’s success plan please consider test driving Zendesk Sell. We’d be happy to set you up with a free version right here. Sign up now.