How to be Sure You’ve Chosen the Right CRM
Evaluating different CRMs can help you differentiate them. Some features will be very close between tools but some will be miles apart on important issues. Have you identified which features and elements of a CRM are most important to the growth and productivity of your organization? If you are looking at options such as Capsule vs Zoho, for instance, you’ll want to think about which one will be easiest to implement, which one will have the best long-term benefits to your company, and one that your team will find easy to begin using on an ongoing basis.
Mobility is Important in a CRM Tool
In the quest to compare CRM tools like Capsule vs Zoho or others, don’t underestimate the effectiveness of mobile-friendly CRM tools. Not only is it important for a tool to be accessible from outside your LAN but you’ll want smartphone friendly apps, too, that let you access, update, and leverage data about past wins and losses. An easy-to-use tool that works wirelessly and syncs instantly can be especially important in a collaborative environment.
You Need to Be Sure to Pick a Tool People Will Use
Many companies spend a fortune implementing new tools to help boost success but implementation woes, training nightmares, and compatibility problems can render a tool useless. Look at reviews of CRMs from a user adoption and ease of implementation standpoint to ensure you’re not about to embark on somewhat of a nightmare. Capsule vs Zoho users may be very verbal about certain problems with implementation, support, or compatibility that you’ll want to be aware of. By looking at reviews and testimonials as well as features and benefits you’ll gain insightful information that could help you make a sage choice.
Consider Checking out More than Just Two CRM Demos
It’s wise to be vigilant about choosing such an important tool for your company. When it comes to CRM, there are a lot of choices and you probably don’t have time to analyze 100 different tools. If you think that comparing Capsule vs Zoho is enough of a comparison, you might miss out on a great tool that offers you mobile functionality, easy implementation, great pricing, and quick return on your investment. Beyond comparing Capsule vs Zoho, consider checking out Zendesk Sell, too. It’s easy to see why so many companies like yours are happy with it and it won’t cost you a thing to download our version.