How to be Sure You’ve Chosen the Right CRM
Evaluating different CRMs can help you differentiate them. Some features will be very close between tools but some will be miles apart on important issues. Have you identified which features and elements of a CRM are most important to the growth and productivity of your organization? If you are looking at options such as Capsule vs Vtiger, for instance, you’ll want to think about which one will be easiest to implement, which one will have the best long-term benefits to your company, and one that your team will find easy to begin using on an ongoing basis.
Mobile Features Enhance Productivity for Salespeople
It’s no longer simply nice to have mobile functionality in a CRM. It’s a must --- unless your team will be happy to race the clock to continually update their CRM tool. Not only is mobile functionality helpful for the salesperson on the road but it’s helpful for those back at headquarters, too. Instant access to the latest and greatest information about the sales pipeline and each pending deal helps everyone in the back office support the efforts of the people facing the customers, too. When you look at Capsule vs Vtiger and any other CRM tools, check out how well the tools work while away from the office as an important must-have.
How Long Before You can Really Benefit from It?
Some CRM tools take forever to get up and running and the learning curve is so steep that salespeople don’t even bother with them. This defeats the whole purpose of an awesome CRM. When you measure Capsule vs Vtiger and others, make sure you look at things like implementation, implementation costs, after sales support, and training requirements. It makes a big difference to how well your team adapts to using the new tool and to how well the new tool will fit with your needs.
Zendesk Sell: The CRM You Need to Check Out
In your quest to find the perfect CRM comparing Capsule vs Vtiger and other CRM tools, be sure to consider Zendesk Sell, too. Zendesk Sell is free to try (you can sign up here) and it has a wealth of great benefits that make small and large sales teams work cohesively. With great mobile features, awesome sales reports, and a very short go live time, you’ll quickly see a boost in productivity, in sales morale, and in engaged customers, too.