How to be Sure You’ve Chosen the Right CRM
Evaluating different CRMs can help you differentiate them. Some features will be very close between tools but some will be miles apart on important issues. Have you identified which features and elements of a CRM are most important to the growth and productivity of your organization? If you are looking at options such as Capsule vs Oncontact, for instance, you’ll want to think about which one will be easiest to implement, which one will have the best long-term benefits to your company, and one that your team will find easy to begin using on an ongoing basis.
Mobile Access on All Devices
When you compare Capsule vs Oncontact, be sure to look at how it works across mobile devices. Is there a smartphone app? Does it matter if some of your team use Androids and some user iPhones? Salespeople need to be able to access and update their CRM from their smartphone even more easily than they can do it in the office so reviewing features on a PC alone won’t give you a full picture of what that tool is capable of or, conversely, what its shortcomings are.
Consider Costs, Implementation Time, and How Your Team Will Respond
How long does it take from the time you purchase a CRM until your team has fully adopted it and is beginning to see the benefits from it? New tools can take time to implement but implementation time and implementation costs are an important factor to consider as downtime could be detrimental and costly. Furthermore, a lengthy and arduous deployment could result in low user adoption rates. As the saying goes, “Ain’t no one got time for that!” When you contrast Capsule vs Oncontact, think about how easy it’ll be to get your team to use it and how much the total cost of ownership will be, too.
Comparing Zendesk Sell to Capsule vs oncontact
Zendesk Sell is an excellent post-PC CRM with fantastic mobile capabilities and easy implementation. It has zero learning curve and provides an almost immediate return on investment. You’re wise to compare several different CRM tools. When you look at Capsule vs Oncontact, consider adding Zendesk Sell to your list of CRM tools to evaluate. You can sign up here and use it for free. It’s cloud-based, customizable, and offers fantastic features and benefits that can help you grow your sales and boost sales productivity.