How to be Sure You’ve Chosen the Right CRM
Evaluating different CRMs can help you differentiate them. Some features will be very close between tools but some will be miles apart on important issues. Have you identified which features and elements of a CRM are most important to the growth and productivity of your organization? If you are looking at options such as Capsule vs Netsuite CRM, for instance, you’ll want to think about which one will be easiest to implement, which one will have the best long-term benefits to your company, and one that your team will find easy to begin using on an ongoing basis.
What About Mobility?
When examining Capsule vs Netsuite CRM and others, the ability to use the tool from anywhere is critical to many people. The whole point of a CRM is to enhance productivity and effectively manage deals and relationships. Look at the mobile capabilities of each tool you are considering so that you can see if it has the potential to meet your needs. You will need to think like a salesperson. Consider getting feedback internally on a few choices so that you can measure which tools work best out in the field from a variety of smartphone platforms.
What Would Be Nice to Have in the Long and Short Term?
Comparing Capsule vs Netsuite CRM might show you some features that you didn’t know you needed but that you’ll use nonetheless. You’re going to be thinking long-term, of course, but you’ll be happier if you also consider the short-term, too. Things like implementation time, user adoption rates, learning curve, and implementation costs all add up and make the difference between a rocky deployment and smooth sailing. When looking at what you must and what you would like to have in a CRM, think like a salesperson.
The Key is to Help Your Team be Better at What They’re Already Good At
The bottom line when choosing sales tools is to choose a tool that helps salespeople be better at their jobs. A comparison of sales tools isn’t complete unless you look at several options. Beyond comparing Capsule vs Netsuite CRM, consider looking at Zendesk Sell. This cloud-based tool offers amazing mobile functions, quick, easy, and cost effective implementation, and no learning curve. Salespeople love it. Try it today.