How to be Sure You’ve Chosen the Right CRM
Evaluating different CRMs can help you differentiate them. Some features will be very close between tools but some will be miles apart on important issues. Have you identified which features and elements of a CRM are most important to the growth and productivity of your organization? If you are looking at options such as Capsule vs Highrise, for instance, you’ll want to think about which one will be easiest to implement, which one will have the best long-term benefits to your company, and one that your team will find easy to begin using on an ongoing basis.
How Important is Mobility to You?
We live in a mobile universe. Mobile tools that leverage today’s technology tools have changed how a salesperson works and how their customers work, too. Make sure that your CRM tool can fit the working styles of your team. Most salespeople spend very little time at a desk so they need tools that work while they’re on the go. Managers who want a sales pipeline tool to be updated with the latest information need to provide the sort of tool that helps busy mobile salespeople with the ability to do that. Do you know whether Capsule vs Highrise offers the types of mobility tools you need? Comparing tools gives you the ability to find out if one or the other will work for you. Maybe neither of them will be right for you.
What About Deployment?
It’s exciting to choose a new tool and to gear up to get ready to use it. But if implementation and deployment is complicated, it could make life difficult and could even impact user adoption rates. As part of your quest to compare Capsule vs Highrise and other tools, look at ease of use, training requirements, implementation costs, implementation requirements, and at how well the potential tool will work with other tools in your organization. A smooth implementation can mean the difference between the tool getting embraced and being a source of frustration for you and your team.
Carefully Examine Your Options to Maximize a Great ROI
When you compare Capsule vs Highrise you might be surprised at the similarities and the differences. It’s advantageous to look at more than just 2 different CRM tools. You should consider checking out Zendesk Sell, too. You can check it out here for free. Test drive it to check out the great smartphone app, the way it integrates with other tools, and the long list of features that help salespeople and their managers be more productive and successful.