Your CRM Can Help You Calculate Sales Performance
The only way to continually boost performance in your organization is to measure it and then act on your findings. By choosing to regularly calculate sales performance you’ll identify strengths, weaknesses, uncover potential opportunities, and thwart potential risks. There are many customer relationship management tools out there that promise to help you boost customer relationship success but will those tools also help you boost sales performance, too? Through analyzing and continually refining your sales processes as well as giving guidance to both high performers and under-performers, you can drive revenue growth, improve customer satisfaction, and ensure customer loyalty, too.
What Should Sales Tools Help with?
Traditional customer contact tools ranged, in the past, from providing an electronic database of customers that stood alone to helping customers manage the sales forecast for their territory. Many of the early sales management tools did very little to calculate sales performance. But today, tools can help at all levels of a sales organization. Sales leadership can see things at a high level and sales team members can go from a main dashboard to a granular level where they can drill down to minute details that help them plan and execute strategies that will result in more revenue. The fact that all this information is trackable and can be integrated into other business productivity tools can mean that it’s extracted into highly usable data that helps with planning, process improvements, and team member mentoring, too.
Salespeople Need Mobile-Friendly Tools
In order for a sales team to benefit from a forecasting and CRM tool that helps calculate sales performance, it needs to fit the way they work. Today’s sales force isn’t static, in a cubicle; a salesperson today is on the go all the time. Having to stop and synchronize with the office slows the salesperson down and causes problems in the operations process, too. Intuitive mobile-friendly sales tools like Base make a huge difference to productivity and customer success as well as management’s ability to effectively manage. When researching your options, look for sales tools that work the way your team does and look for tools with little to no learning curve. You shouldn’t have to close down your sales floor for a week to teach them how to use your new sales tool. Your tools should benefit your sales people and your customers alike, not be a bottleneck and source of frustration.
Grow Your Business with the Help of Base
Base gets great feedback from salespeople and their managers because of its ability to make life easier and make each day more productive. Beyond having a great dashboard format with mobile CRM capabilities Base also offer the ability to calculate sales performance through great reporting features that provide insightful data. Base is scalable, easy to implement, and doesn’t require arduous training to get up and running. Use Base today and see what great things it can do for your company.