When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Zoho, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
Mobility is Important in a CRM Tool
In the quest to compare CRM tools like Basecamp vs Zoho or others, don’t underestimate the effectiveness of mobile-friendly CRM tools. Not only is it important for a tool to be accessible from outside your LAN but you’ll want smartphone friendly apps, too, that let you access, update, and leverage data about past wins and losses. An easy-to-use tool that works wirelessly and syncs instantly can be especially important in a collaborative environment.
Will You Benefit from that Software Implementation Soon?
Long software deployments are frustrating and expensive. When you compare Basecamp vs Zoho, this is something to keep in mind. Will you have to spend a fortune and a lot of time getting everything up and running? And once it is up and running, how quickly will everyone who needs to use it be able to integrate it into their day? And what about support; will there be support if you need it? Some tools are too complex for their own good. Some aren’t robust enough. It may take some looking and test driving of several tools to strike the right balance for your needs.
What’s Zendesk Sell Got to do With It?
Zendesk Sell is a tool that salespeople love. When you stack it against Basecamp vs Zoho you’ll see why. With great mobile app, robust reporting, easy implementation, and a long list of features you’ll find that your team are not only up and running quickly but happy to use it because it improves the way they work. Regardless of how many tools you plan to check out, be sure to evaluate Zendesk Sell by Future Simple. You can try it out by signing up here.