When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Vtiger, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
Mobile Features Enhance Productivity for Salespeople
It’s no longer simply nice to have mobile functionality in a CRM. It’s a must --- unless your team will be happy to race the clock to continually update their CRM tool. Not only is mobile functionality helpful for the salesperson on the road but it’s helpful for those back at headquarters, too. Instant access to the latest and greatest information about the sales pipeline and each pending deal helps everyone in the back office support the efforts of the people facing the customers, too. When you look at Basecamp vs Vtiger and any other CRM tools, check out how well the tools work while away from the office as an important must-have.
Ease of Use, Adoption Rates, and Results
A good thing to consider is the potential for fast user adoption when looking at tools like Basecamp vs Vtiger. Will there be down time as your team gets accustomed to it? Will there be support issues when you try to integrate the CRM with your other essential daily sales and productivity tools? This can make a big difference in user adoption rates, too. Salespeople don’t have time for down time. They’re measured on results.
The Key is to Help Your Team be Better at What They’re Already Good At
The bottom line when choosing sales tools is to choose a tool that helps salespeople be better at their jobs. A comparison of sales tools isn’t complete unless you look at several options. Beyond comparing Basecamp vs Vtiger, consider looking at Zendesk Sell. This cloud-based tool offers amazing mobile functions, quick, easy, and cost effective implementation, and no learning curve. Salespeople love it. Try it today.