When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Salesforce, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
Make Sure it’s Mobile!
When looking at Basecamp vs Salesforce or other CRM tools, mobile-friendly capabilities are important. People who use a CRM need to be able to access it when they are on the move. A mobile-friendly app that works well lets salespeople access and update it wherever they are. No more excuses for why the pipeline isn’t updated! No more lack of answers when visiting with a client because everything is at your fingertips, regardless of whether or not you’re in the office. Real time mobile capabilities are a must in a 21st century CRM and they make your life easier, too.
Ways to be Sure of a Successful Implementation
Of course you want people to use the new CRM; that’s why you’re investing the time and money in choosing the right one. Look at the ease of use, implementation costs, overall costs, security, mobility, and other facets of each tool you consider. When you measure Basecamp vs Salesforce and think like a top performing salesperson does, you’ll increase the chances of finding the right solution for your company.
Consider Checking out More than Just Two CRM Demos
It’s wise to be vigilant about choosing such an important tool for your company. When it comes to CRM, there are a lot of choices and you probably don’t have time to analyze 100 different tools. If you think that comparing Basecamp vs Salesforce is enough of a comparison, you might miss out on a great tool that offers you mobile functionality, easy implementation, great pricing, and quick return on your investment. Beyond comparing Basecamp vs Salesforce, consider checking out Zendesk Sell, too. It’s easy to see why so many companies like yours are happy with it and it won’t cost you a thing to download our version.