When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Sage CRM, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
Salespeople Need Tools that Don’t Tie them to the Office
Mobile CRM tools are in demand. Salespeople don’t want to have to go to the office just to update their sales forecast database. They also don’t want to have to call in to get important information when strategizing or meeting with a client. Tools that enable sharing of information across a secure and easy-to-access platform boost productivity, team collaboration, and it also helps busy salespeople do more with less time. As you examine your options like Basecamp vs Sage CRM and others consider the mobile capabilities. A great smartphone app that works regardless of platform and access to the right types of info make a big difference.
What Would Be Nice to Have in the Long and Short Term?
Comparing Basecamp vs Sage CRM might show you some features that you didn’t know you needed but that you’ll use nonetheless. You’re going to be thinking long-term, of course, but you’ll be happier if you also consider the short-term, too. Things like implementation time, user adoption rates, learning curve, and implementation costs all add up and make the difference between a rocky deployment and smooth sailing. When looking at what you must and what you would like to have in a CRM, think like a salesperson.
Another CRM to Check Out:
While you’re comparing tools like Basecamp vs Sage CRM, consider Zendesk Sell, too. When it comes to mobile friendly features, a great smartphone app, easy implementation, and robust features and benefits Zendesk Sell ticks all of the boxes. Try Zendesk Sell here, for free, and see whether or not it fits your needs for great contact, relationship, and sales pipeline management that helps you boost productivity, be more proactive, and increase your overall success.