When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Pipedrive, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
Does it Have Mobile Apps?
One of the hottest button issues for salespeople who have to log their deals and their customer conversations is how easy or difficult it is to get it done. Salespeople don’t want to have to come back to the office and try to recall everything from their day and transpose it into a data capture tool. It’s just not practical! When you stack Basecamp vs Pipedrive and any other CRM tools you consider, think about how easy or how difficult busy multitasking salespeople will find it while on the road. A tool that works well from their smartphone is definitely going to be preferable.
Consider Costs, Implementation Time, and How Your Team Will Respond
How long does it take from the time you purchase a CRM until your team has fully adopted it and is beginning to see the benefits from it? New tools can take time to implement but implementation time and implementation costs are an important factor to consider as downtime could be detrimental and costly. Furthermore, a lengthy and arduous deployment could result in low user adoption rates. As the saying goes, “Ain’t no one got time for that!” When you contrast Basecamp vs Pipedrive, think about how easy it’ll be to get your team to use it and how much the total cost of ownership will be, too.
Compare >Zendesk Sell, Too
Zendesk Sell is often chosen when people compare Basecamp vs Pipedrive. The easy implementation, the cost effectiveness, and the long list of great features mean that sales teams can benefit from implementing it almost immediately. Zendesk Sell is also good long term, too, as it’s extremely scalable and customizable. Zendesk Sell is cost effective, has fantastic mobile features, and it’s a breeze to get up and running. When you do your comparison shopping for the best CRM for your business, consider checking it out. Sign up here today for free and evaluate whether or not it meets your wants and needs.