When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Netsuite CRM, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
What About Mobility?
When examining Basecamp vs Netsuite CRM and others, the ability to use the tool from anywhere is critical to many people. The whole point of a CRM is to enhance productivity and effectively manage deals and relationships. Look at the mobile capabilities of each tool you are considering so that you can see if it has the potential to meet your needs. You will need to think like a salesperson. Consider getting feedback internally on a few choices so that you can measure which tools work best out in the field from a variety of smartphone platforms.
How Long Before You can Really Benefit from It?
Some CRM tools take forever to get up and running and the learning curve is so steep that salespeople don’t even bother with them. This defeats the whole purpose of an awesome CRM. When you measure Basecamp vs Netsuite CRM and others, make sure you look at things like implementation, implementation costs, after sales support, and training requirements. It makes a big difference to how well your team adapts to using the new tool and to how well the new tool will fit with your needs.
Test Drive Great Tools and See Which One Fits Like a Glove
It’s no easy feat to navigate through the lengthy list of available CRM tools. If you’re already planning on comparing Basecamp vs Netsuite CRM, consider adding a few more options to be sure that you do your due diligence. We hope you’ll consider adding Zendesk Sell to your list of CRM tools to test drive. You can sign up here in just a few seconds and check out its great interface, awesome smartphone app, and robust features. Zendesk Sell is a low-cost easy-to-implement CRM tool that benefits the entire company. And salespeople love using it!