When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Microsoft Dynamics, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
Connecting with Your Pipeline and Customer Data from Anywhere
A good sales tool won’t just be more data entry when you get back to the office. You’ll be able to access and update it from anywhere with just a few screen swipes. Do the tools you are looking at have smartphone apps? Do they work as well from the field as they do when you’re sitting in the office? Keep the mobile features you want in mind when looking at Basecamp vs Microsoft Dynamics and other sales tracking tools.
Fast and Smooth Installation Matters
You don’t have months to plan a successful CRM implementation. Do the tools you think are major contenders offer easy installation? Do they require a lot of resources or extra equipment? What about training? How long will it take to get up and running and will you be likely to experience resistance from salespeople who aren’t interested in changing the way they do things? As you look at your options and compare Basecamp vs Microsoft Dynamics, think about what will sell your salespeople on using a new CRM tool. Pick a tool that will make their life easier and you’ll get them on board. It might be necessary to ‘sell’ the salesperson’ and if you’ve chosen a great tool it might not be such a hard sell.
Look at Zendesk Sell, Too:
Don’t only compare Basecamp vs Microsoft Dynamics. Zendesk Sell is a tool with a complete mobile experience that’s easy to get up and running. Zendesk Sell helps salespeople and their managers use information to their advantage. With advanced sales insights, geolocation, email automation, document storage, and more it’s definitely worth considering. Try it here for free. You won’t need to worry about hardware or software upgrades as Zendesk Sell will work with the tools you use today. It’s also highly scalable to continue to work for you as you grow, too.