When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Highrise, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
How Important is Mobility to You?
We live in a mobile universe. Mobile tools that leverage today’s technology tools have changed how a salesperson works and how their customers work, too. Make sure that your CRM tool can fit the working styles of your team. Most salespeople spend very little time at a desk so they need tools that work while they’re on the go. Managers who want a sales pipeline tool to be updated with the latest information need to provide the sort of tool that helps busy mobile salespeople with the ability to do that. Do you know whether Basecamp vs Highrise offers the types of mobility tools you need? Comparing tools gives you the ability to find out if one or the other will work for you. Maybe neither of them will be right for you.
Choose Something Your Team will Want to Use
When companies implement tools and their team are resistant, it’s frustrating! Do your due diligence with comparisons to ensure you choose the best. Think about how easy it’ll be to implement, look at how much training is required, too. Busy salespeople don’t have time to stop and learn how to use a complex tool. Comparing Basecamp vs Highrise needs to involve looking at implementation, training, and other factors so you pick the tool that will be easy to get up and running. You want something your salespeople will embrace.
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Basecamp vs Highrise. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.