When Wading Through Lists of CRM Features and Benefits, Some Things Really Stand Out
Are you surprised at how many different CRM tools proclaim that they are the best CRM on the market? If you are looking at your options, such as Basecamp vs Fusion CRM, and considering a few, closely looking at features when comparing them makes sense. Some features can seem like a must-have and some can seem like a ‘nice-to-have’. When considering your options, it’s important that you think long term as well as short term.
Think About How it’ll Be Used
It’s definitely the mobile age and mobile tools have changed the way salespeople, business development managers, and relationship managers work. Does your current method measure up in the mobile space? If it did, you probably wouldn’t be looking at making a change. When considering options such as Basecamp vs Fusion CRM take a close look at the way the tool works on a desktop or laptop, yes, but also look at how it’ll work on a smartphone, too. The way it functions on mobile devices is usually even more important than how it functions on a big screen with a mouse and keyboard because the vast majority of the time it will be used on a smartphone or tablet with a touchscreen.
How Soon Can You Reap the Rewards?
Is the tool you are leaning toward going to mean a clean and smooth implementation or is a painstakingly lengthy software implementation in your future? It can mean long hours, extra dollars, and a whole lot of frustration when things take longer to go live than you anticipated. Make sure you know what you’re in for when you contrast Basecamp vs Fusion CRM. A short implementation, easy user assimilation, good after sales support, and low implementation costs can equate to everyone reaping the rewards as soon as possible.
Why You Should Add Zendesk Sell to Your List
When you compare Basecamp vs Fusion CRM be sure to look at evaluating Zendesk Sell, by Future Simple, too. Zendesk Sell is a CRM that’s free to try and has a wealth of options to make your life easier and more productive. This CRM tool offers great mobile features, easy peasy implementation, and salespeople love it.