You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs Vtiger, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
Mobile Features Enhance Productivity for Salespeople
It’s no longer simply nice to have mobile functionality in a CRM. It’s a must --- unless your team will be happy to race the clock to continually update their CRM tool. Not only is mobile functionality helpful for the salesperson on the road but it’s helpful for those back at headquarters, too. Instant access to the latest and greatest information about the sales pipeline and each pending deal helps everyone in the back office support the efforts of the people facing the customers, too. When you look at Act vs Vtiger and any other CRM tools, check out how well the tools work while away from the office as an important must-have.
Don’t Forget About Training, Implementation, User Adoption, and Support
Do you know how long one takes over the other when comparing Act vs Vtiger? What about other tools? Do you have a clear indication of implementation costs, how long it takes to train people, how long it’ll take to go live, and what sort of support will be available to you after you’ve gone live? Beyond the features and benefits listed beside each CRM you compare, be sure you look at the ease of getting up and running, too. Getting up and running easily will also impact how warm of a reception your team gives the new CRM, too. And tools like CRMs are only as good as the information put into them so user adoption is pretty important!
What’s Zendesk Sell Got to do With It?
Zendesk Sell is a tool that salespeople love. When you stack it against Act vs Vtiger you’ll see why. With great mobile app, robust reporting, easy implementation, and a long list of features you’ll find that your team are not only up and running quickly but happy to use it because it improves the way they work. Regardless of how many tools you plan to check out, be sure to evaluate Zendesk Sell by Future Simple. You can try it out by signing up here.