You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs SugarCRM, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
Measure Features, Benefits, Wants and Needs
You want a great list of options when stacking Act vs SugarCRM and other tools, such as mobile friendly features that work on any smartphone or tablet. When you look at your options, don’t just look at which list of benefits is longer, take a close look and figure out which features and benefits you’ll actually use. Is the tool customizable for your business? Will it fit with the way you and your team want to work? Or will it be bulky and difficult to use? The right CRM will be easy to use and will fit in your pocket. After all, your salespeople don’t spend all their time at their desks. Mobile features are one area to put near the top of your list and with a big star for importance.
How Long Before You can Really Benefit from It?
Some CRM tools take forever to get up and running and the learning curve is so steep that salespeople don’t even bother with them. This defeats the whole purpose of an awesome CRM. When you measure Act vs SugarCRM and others, make sure you look at things like implementation, implementation costs, after sales support, and training requirements. It makes a big difference to how well your team adapts to using the new tool and to how well the new tool will fit with your needs.
Look at Zendesk Sell, Too:
Don’t only compare Act vs SugarCRM. Zendesk Sell is a tool with a complete mobile experience that’s easy to get up and running. Zendesk Sell helps salespeople and their managers use information to their advantage. With advanced sales insights, geolocation, email automation, document storage, and more it’s definitely worth considering. Try it here for free. You won’t need to worry about hardware or software upgrades as Zendesk Sell will work with the tools you use today. It’s also highly scalable to continue to work for you as you grow, too.