You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs Salesforce, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
Make Sure it’s Mobile!
When looking at Act vs Salesforce or other CRM tools, mobile-friendly capabilities are important. People who use a CRM need to be able to access it when they are on the move. A mobile-friendly app that works well lets salespeople access and update it wherever they are. No more excuses for why the pipeline isn’t updated! No more lack of answers when visiting with a client because everything is at your fingertips, regardless of whether or not you’re in the office. Real time mobile capabilities are a must in a 21st century CRM and they make your life easier, too.
Ensure Your Team will Adopt It
Successful tool implementations aren’t always easy to make happen. Many companies implement new tools to the dismay of their team members. Make sure the tool you settle on will actually be adopted by your people. Be sure it’s easy to get up and running and that it requires little to no down time for the person who has to learn how to use it. Cumbersome training courses aren’t necessary when you choose a CRM tool that’s intuitive and easy to use. When looking at Act vs Salesforce or other options, either think like a salesperson or have a salesperson or two help you with the evaluation process.
CRM Should Help Your Team Do More and Do it Better
Zendesk Sell is another tool to consider when you compare Act vs Salesforce. Not only does it offer the ability to work well from anywhere with a great smartphone app but it’s simple to implement, too. And because it’s cloud-based, it’s not going to involve major implementation costs and won’t be cost prohibitive on an ongoing basis. Zendesk Sell is supported by a world class support team and salespeople say that it makes their life more productive. Whether you examine 2-3 CRM tools or 20-30 we hope that Zendesk Sell will be part of that list. It’s simple and free to sign up to check it out here.