You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs Sage CRM, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
Salespeople Need Tools that Don’t Tie them to the Office
Mobile CRM tools are in demand. Salespeople don’t want to have to go to the office just to update their sales forecast database. They also don’t want to have to call in to get important information when strategizing or meeting with a client. Tools that enable sharing of information across a secure and easy-to-access platform boost productivity, team collaboration, and it also helps busy salespeople do more with less time. As you examine your options like Act vs Sage CRM and others consider the mobile capabilities. A great smartphone app that works regardless of platform and access to the right types of info make a big difference.
Think About “Nice to Haves”, Too
When you sit down with a plan to choose a CRM you might have a few ‘nice to have’ items that aren’t essential. The comparison process could also reveal features you didn’t think about that either make it onto your ‘nice to have’ list or that wind up on your must-have list after consideration. Beyond features, consider other important factors, like implementation time, implementation costs (if any), after sales support, and training requirements. Will each tool you’re considering be easy or difficult with the above areas? User adoption is a critical factor of success with a CRM and when you compare Act vs Sage CRM you’ll want to understand which of these options is easier to implement and even more importantly, which is the one that your team will be happier to use.
Carefully Examine Your Options to Maximize a Great ROI
When you compare Act vs Sage CRM you might be surprised at the similarities and the differences. It’s advantageous to look at more than just 2 different CRM tools. You should consider checking out Zendesk Sell, too. You can check it out here for free. Test drive it to check out the great smartphone app, the way it integrates with other tools, and the long list of features that help salespeople and their managers be more productive and successful.