You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs Pipedrive, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
Does it Have Mobile Apps?
One of the hottest button issues for salespeople who have to log their deals and their customer conversations is how easy or difficult it is to get it done. Salespeople don’t want to have to come back to the office and try to recall everything from their day and transpose it into a data capture tool. It’s just not practical! When you stack Act vs Pipedrive and any other CRM tools you consider, think about how easy or how difficult busy multitasking salespeople will find it while on the road. A tool that works well from their smartphone is definitely going to be preferable.
What About Getting it Up and Running?
Software implementation can be a nightmare if you aren’t adequately prepared. Do you know what’s involved in the implementation of Act vs Pipedrive? Planning for training requirements, any software and hardware upgrades, determining whether or not the CRM will integrate with email, calendars, and other tools your salespeople are using is important. Not all tools are easy to implement and some have a steep learning curve for a salesperson. Not being adequately prepared could lead to downtime, frustration, and losses. The best strategy for choosing a good CRM is to think the like people who will use it on a daily basis. Will it be easy to get up and running on? Will it make my life easier? Will it help me close more deals?
Test Drive Great Tools and See Which One Fits Like a Glove
It’s no easy feat to navigate through the lengthy list of available CRM tools. If you’re already planning on comparing Act vs Pipedrive, consider adding a few more options to be sure that you do your due diligence. We hope you’ll consider adding Zendesk Sell to your list of CRM tools to test drive. You can sign up here in just a few seconds and check out its great interface, awesome smartphone app, and robust features. Zendesk Sell is a low-cost easy-to-implement CRM tool that benefits the entire company. And salespeople love using it!