You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs Oracle, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
What About Mobility?
How important is mobility to your sales force? For most companies either implementing a CRM for the first time or upgrading from an archaic sales force tool, mobility is top on the list. If this is a hot topic for your company, make sure the tools you compare offer access on all mobile devices. Automatic synchronization, security features, and ease of use are all imperative. In the case of Act vs Oracle you’ll want to look closely at mobile functions to ensure the tool does work in a way that will make it easier for your team to be productive from anywhere.
Ensure Great User Adoption Rates, Too
Many companies say that they have to fight to get their sales force using their CRM. And many companies find implementing CRM tools a nightmare. Be sure you calculate all up front and ongoing costs, consider training requirements, and look at user adoption rates of tools that you compare, too. Which one between Act vs Oracle will be better received by your team? Which one will be easier to get up and running? Will either of these tools integrate well with other sales tools you use? What about social media? Email marketing? How about sales reporting? All these factors are important to consider and can make a difference in user adoption rates.
Zendesk Sell: The CRM You Need to Check Out
In your quest to find the perfect CRM comparing Act vs Oracle and other CRM tools, be sure to consider Zendesk Sell, too. Zendesk Sell is free to try (you can sign up here) and it has a wealth of great benefits that make small and large sales teams work cohesively. With great mobile features, awesome sales reports, and a very short go live time, you’ll quickly see a boost in productivity, in sales morale, and in engaged customers, too.