You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs Oncontact, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
Mobile Access on All Devices
When you compare Act vs Oncontact, be sure to look at how it works across mobile devices. Is there a smartphone app? Does it matter if some of your team use Androids and some user iPhones? Salespeople need to be able to access and update their CRM from their smartphone even more easily than they can do it in the office so reviewing features on a PC alone won’t give you a full picture of what that tool is capable of or, conversely, what its shortcomings are.
Avoid Implementation Woes
The weeks leading up to and the weeks after the go-live date with a new tool can be a nightmare. But they don’t have to be if you pick a CRM tool that’s known for seamless integration. A tool that has great interoperability with other tools like email, marketing programs, social media, and e-commerce tools can benefit you immensely. Conversely, not keeping this in mind when picking a tool could be costly and frustrating. Do you know how easy it will be to implement Act vs Oncontact and others? Have you checked out user reviews to see what they like and don’t like about each tool?
The Key is to Help Your Team be Better at What They’re Already Good At
The bottom line when choosing sales tools is to choose a tool that helps salespeople be better at their jobs. A comparison of sales tools isn’t complete unless you look at several options. Beyond comparing Act vs Oncontact, consider looking at Zendesk Sell. This cloud-based tool offers amazing mobile functions, quick, easy, and cost effective implementation, and no learning curve. Salespeople love it. Try it today.