You Shouldn’t Have to Sacrifice When Shopping for Customer Relationshp Management Tools
Savvy consumers often look to product reviews and comparisons to help them decide which brand to buy. They look at price, service and support, features & benefits, and whether or not the tools they are considering meet their needs. In terms of business software, comparing CRM tools can help discerning buyers choose the best option, too. If you compare Act vs Highrise, for instance, you’ll be able to see which of the two tools has more of what you’re looking for.
Think About Must Haves
What’s important to you in managing relationships and deals? Mobile ready CRMs are not only rising in popularity but they’re often the #1 requirement listed on a wish list for a company who uses a manual sales tracking method or who is using a CRM that’s only friendly to those who never leave the office. It’s frustrating when salespeople have to stop and gather notes to update their CRM. That’s why so many sales tracking tools are out of date. If looking at Act vs Highrise or other tools, look at how their mobile functionalities will work with your sales team. Is there a smartphone app that will work well with the tool? Will it work for field salespeople as well as people using the tool in the office? What else do you need your CRM to do for you?
What Would Be Nice to Have in the Long and Short Term?
Comparing Act vs Highrise might show you some features that you didn’t know you needed but that you’ll use nonetheless. You’re going to be thinking long-term, of course, but you’ll be happier if you also consider the short-term, too. Things like implementation time, user adoption rates, learning curve, and implementation costs all add up and make the difference between a rocky deployment and smooth sailing. When looking at what you must and what you would like to have in a CRM, think like a salesperson.
Which CRM is Best?
The best CRM for your company will help you streamline things today and increase success tomorrow. Technology, usability, and making a sales rep’s life easier and more productive at the same time is a tall order. Zendesk Sell can deliver on that tall order! While you consider Act vs Highrise, add Zendesk Sell to your evaluation list, too. It’s robust, easy to learn, a breeze to implement, and provides great after-sales support. Try it here today. There’s nothing to install; simply register and see what the interface, smartphone app, and features list includes. Best of luck in your search for a CRM --- a great CRM can help you take your sales team to the next level of success!